Introduction
These Billing Terms and Conditions outline the rules and regulations for the billing and payment processes for services and products provided by Express Protect, a trading name and part of of ecopow Ltd (Company Number: 07247540). By making a purchase or using our services, you agree to comply with and be bound by these terms.
Payment Methods
We accept the following payment methods:
- Credit/Debit Cards (Visa, MasterCard, American Express)
- PayPal
All payments must be made in GBP (£).
Billing Information
You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and payment method details, so that we can complete your transactions and contact you as needed.
Payment Terms
- Immediate Payment: Payment for products and services is due at the time of order unless otherwise agreed upon in writing.
- Invoices: For certain services, we may issue an invoice. Payment terms for invoices are net 30 days from the date of the invoice unless otherwise specified.
- Late Payments: Any invoice not paid within the specified terms will be subject to a late fee of 1.5% per month on the outstanding balance or the maximum rate permitted by law, whichever is lower.
Limitation of Liability
- Product Descriptions: While we strive to ensure that product descriptions on our website are accurate, errors may occur. We do not warrant that product descriptions or other content on our site are accurate, complete, reliable, current, or error-free.
- Limitation of Liability: Our company’s liability for any defective product is limited to the replacement of the product or a refund of the purchase price. Under no circumstances will we be liable for any indirect, incidental, or consequential damages arising from the use of our products.
- Use of Products: We are not responsible for any damage or harm resulting from misuse of the products. Customers are advised to use products as per the instructions provided. We always recommend that customers seek professional advice when selecting the right product and for the proper installation of the product.
- Third-Party Links: We are not responsible for the content or accuracy of any third-party websites linked to from our site.
- Force Majeure: We shall not be held liable for any delay or failure to perform our obligations if such delay or failure results from events, circumstances, or causes beyond our reasonable control.
- Warranty Disclaimer: All products are provided ‘as is’ and ‘as available’, without any warranties of any kind, express or implied.
- Jurisdiction and Applicable Law: These terms and conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising out of or related to these terms and conditions shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.
Taxes
All prices are exclusive of VAT and other applicable taxes, which will be added to your total bill where applicable. You are responsible for paying any such taxes.
Disputes and Chargebacks
If you believe there is an error in billing, you must contact us within 30 days of the billing date. We will investigate and, if necessary, correct any errors promptly. Unauthorised chargebacks will be contested, and you may be responsible for any fees associated with such disputes.
Refunds and Cancellations
Please refer to our Refund Policy for detailed information on returns, refunds, and cancellations.
Website Terms and Conditions
Please visit and review to our Website Terms and Conditions.
Contact Information
If you have any questions about these Billing Terms and Conditions, please contact us at:
- Registered Business Address: ecopow Ltd, Maestwynog Mill, Llanwrda, SA19 8DE
- Trading Address: Unit 1b, Abermarlais Business Park, Llangadog, SA19 9NG
- Email: hello@expressprotect.co.uk
- Telephone: 01558 507007
Thank you for choosing Express Protect, a trading name of ecopow Limited. We appreciate your business and are committed to providing you with the best possible service.